Heritage Hospice
Common Symptoms
Signs to Look For
Who's on Your Team
Contact Your Hospice Team
Learn about Hospice

 

It's just not possible for one person to meet all of the needs of a seriously ill person.

Hospice uses a team approach of many people with many different skills working together for the good of the patient and family.

 
 
 

 

 

 
 

Your Hospice Team

Hospice care will be provided by our team of professionals and volunteers. Persons with special skills in different fields will be available to families served by hospice. The team works together from one plan of care specific to each family.

Heritage Hospice Inc. staff can help you obtain many services needed to care for the patient in the home. some of these include medical equipment, medical supplies, billing assistance, information regarding pharmacy services, and so on.

The Primary Caregiver
In order to provide proper care for a seriously ill person, it is important to have at least one responsible adult available at all times. This person may have to be with the patient 24 hours a day, or share the responsibility with another adult. Some patients may not require 24-hour supervision in the beginning. The person who is responsible for the patient is called the Primary Caregiver and he/she is the most important team member. It is a recommendation of Heritage Hospice that someone be available to give or coordinate the care.

The Primary Physician
Because your Primary Physician is best acquainted with you and the details of your illness, (s)he will continue to direct your care. Your doctor will be kept informed about your condition, will aid in symptom control, and will prescribe medications as needed.

The Hospice Medical Director
The Hospice Medical Director is responsible for the overall medical supervision of Hospice care. The patient's own physician retains the primary responsibility for patient care. the Medical Director acts as liaison to other physicians in the community and may be called on to participate in educational activities.

The Hospice Nurse
The Nurse provides skilled nursing care in the home. The frequency of visits will be adjusted according to need. The nurse will answer any questions about medications, nutrition, pain and other physical symptoms. (S)he will develop a plan of action with you in case of problems.
The Hospice Nurse has experience in helping deal with serious illness and is problems. Whether you need physical care, pain control, emotional support, or teaching about your illness, the nurse assigned to you will provide that care.

The Social Worker
As a clinical professional, the social worker can provide counseling to assist in improving family communications, to help deal with stress associated with being a Hospice patient, caregiver or family member, or to discuss fears and feelings related to such stressors. The social worker can also assist with problems related to insurance and financial concerns. The hospice social worker is available to talk to each member of the family individually or can meet with them as a group. The social worker may meet regularly with some patients and families, while others may receive this service on an "as needed" basis.

The Certified Nursing Assistant
When patients need help with personal care, certified home health aides, who are trained to care for sick or bedridden people in their homes, are available. For approximately 1 hour, 3 days a week, the aide will bathe, dress, lift, turn, feed the patient, and change linens as needed. The caregiver may use this time to run errands or just take a break, knowing that the aide's job is to make the patient comfortable. This type of care often makes the difference in whether or not families feel they can care for their loved one at home.

The Pastoral Counselor
Because hospice responds to the whole person, pastoral care services are available. When patients have strong ties to their own church or synagogue, the chaplain contacts people in their own congregation to help meet their spiritual needs. If a patient who is not affiliated with a particular church requests spiritual counseling, the chaplain arranges for this service in the home. Hospice is interdenominational and has access to clergy of all faiths to provide pastoral care.

The Hospice Volunteer
Hospice Volunteers undergo special training. They are special people who provide support services to hospice patients and their caregivers. Some duties include visiting and talking with caregivers with errands. Volunteers are important members of the hospice team. Volunteer activities are coordinated by the Volunteer Coordinator.

"Anyone who is among the living has hope," Ecclesiastes 9:4

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Heritage Hospice
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